CLOSED: AUTOMATED CLAIMS ASSESSMENT TOOL
CLOSED: 5G-ENABLED SOLUTION FOR VIRTUAL HUMAN ASSISTANT
21/05/2019
CLOSED: AUTOMATED E-POLICY ISSUANCE SYSTEM
21/05/2019
| City: | Singapore |
| Challenge Title: | AUTOMATED CLAIMS ASSESSMENT TOOL |
| Challenge Owner: | SOMPO Insurance Singapore |
| Challenge Website: | https://www.openinnovation.sg/challenges/automated-claims-assessment-tool#UFnkC3 |
| Challenge Award: | SGD 25,000 of prize money for each winner |
| Other Awards: | Opportunity to scale the solution across SOMPO companies in 30 countries worldwide such as Singapore, Thailand, Indonesia, Malaysia, China, India, Turkey, BrazilAccess to SOMPO’s domain expertise and support for the POCWinner will be publicised by SOMPO at the end of the challenge |
| Theme / Sector: | Data Analytics |
| Challenge Blurb: | Currently, the way the customer provides this information to SOMPO is cumbersome and can create errors that later need to be rectified, affecting the customer experience. The process is manually intensive for both the customer and SOMPO, with multiple touchpoints involved in the submission process, increasing the risk of entering inaccurate dates. This also means a long processing time, and in turn delays in the turnaround time for customers. |
| Challenge Description: | Problem Statement – How can SOMPO automate claim assessment for low-complexity claims to provide faster service to their customers, and avail trained staff to focus on complex cases? What We Are Looking For – Proof-of-Concept (POC) solution that automatically check and verify the data and documents submitted and recommend whether the claim is payable and how much to pay based on defined rulesThe solution need to handle English for the POC, but it must be able to extend to other languages such as Chinese, Japanese, Malay, and Thai when solution is fully rolled outCloud-based solutions, if proposed, should be compliant to industry/regulatory standards |
| Open for Submissions: | 16 April 2019 |
| Deadline for Submissions: | 21 June 2019, 1600 hours (SGT/GMT +8) |
| Finalist Announcement: | TBA |
| Winner Announcement: | TBA |
| Who Can Apply: | Open to international participants |
| Registration Details: | Submit online at: https://www.openinnovation.sg/challenges/automated-claims-assessment-tool#UFnkC3 |
For application assistance: Quercus Group
